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Privacy Policy

This Privacy Policy describes how Immico.co.uk (the “Site, "our" or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

 

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Wix.

 

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Wix and Shipping Provider.


Customer support information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Wix and Shipping Provider.

 

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@immico.co.uk to request deletion.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

  • We use Wix to power our online store. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a legal request, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

 

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:


Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

 

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the Europe, we process your personal information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.


Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Your Rights

GDPR

If you are a resident of Europe, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact info@immico.co.uk

Cookies

What is a Cookie?

A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. In general, cookies allow a website to recognise a user’s computer.

​The most important thing to know about cookies placed by us is that they make our website a bit more user-friendly, for example, by remembering site preferences and language settings.

Why do we use Cookies?

We use these cookies and other similar technologies for a number of purposes, including:

  • Keeping you signed in

  • Keeping your preferences

  • To provide you with the service you chose to receive from us

  • Understanding how you use our website

  • To monitor and analyse the performance, operation, and effectiveness in order to improve the website

  • To understand and improve the impact of our marketing campaigns

  • For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks

 

Cookies that are used by Wix.com should be divided into two types:

  • “First-party Cookies” -  Cookies that are placed by us

  • “Third-party Cookies” - Cookies that are placed and used by third-party companies which are our partners

 

​It is important to note that we cannot access third-party cookies; nor can other third-party organisations access the data in the cookies we use on our website. We do not allow third-parties to use the cookies for any purpose other than those described in the next sections.

Duration:

Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:

  1. Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser

  2. Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie

 

Categories:

The cookies used on our website fall into one of four categories: 

  1. Essential Cookies let you move around the website and use essential features like secure and private areas.

  2. Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.

  3. Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).

  4. Marketing cookies are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users.

 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@immico.co.uk or by mail using the details provided below:

IMMICO Ltd

Unit 5 Kings Park Industrial Estate
Primrose Hill
Kings Langley
WD4 8ST

United Kingdom

 

Photography and Content

This website and all photographs are © Copyright IMMICO Ltd. All Rights Reserved. The use of any of the photographs on this website without the written permission of the photographer is strictly prohibited and violations will be pursued to the furthest extent allowed under the law.

You may obtain permission to use images from this website by contacting us at info@immico.co.uk. There is a charge for the use of any image for commercial purposes. Details of pricing can be provided upon request to the above email address.

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